It was a new experience, last summer, to go from village to village with
student volunteers and listen to elderly women and men. Our main
purpose was to understand how pension schemes for widows and the elderly
worked in different States (Bihar, Chhattisgarh, Himachal Pradesh,
Jharkhand, Madhya Pradesh, Maharashtra, Odisha, Rajasthan, Tamil Nadu
and Uttar Pradesh to be precise). Testimony after testimony has opened
our eyes to the critical importance of old-age pensions as a pillar of
social security in rural India.
The first thing that struck me was the immense number of elderly people,
and their miserable plight. They escape our notice most of the time,
but if we have an eye out for them, they spring up everywhere. They live
quiet and unobtrusive lives, some passing time on a broken charpoy,
others collecting twigs, limping from one place to another, or simply
lying ill in the darkness of a shabby backroom. They rarely complain —
at least not in public — but if you enquire about their well-being, the
tales of sorrow are endless.
It is not just in poor households that widows and the elderly have a
hard time. Even in relatively well-off families, money is always in
short supply, and the comfort of the elderly often takes the back seat.
We met plenty of women and men who lived a life of deprivation even as
their adult sons built good houses or rode motorcycles.
Whenever public meetings were called to talk about social security
pensions, elderly women and men came out of their houses in large
numbers to join the discussion. Those who were not receiving a pension
pleaded for help to apply. Pensioners, for their part, complained that
the pension amount was far too low. Even so, they clung to their bank or
post-office passbooks as they might precious possessions. In their
harsh lives, the pension was a chance to enjoy small comforts —
relieving their pain with some medicine, getting their sandals repaired,
winning the affection of their grand-children with the odd sweet, or
simply avoiding hunger.
Small leakages, but no big scams
The main insight from the survey was the basic soundness of pension schemes as a tool of social security and economic redistribution. Most of the recipients are, by any standard, deprived people who need social support — and indeed have a right to it. Aside from contributing to their economic security, pensions give them some dignity and bargaining power. The administrative costs are very low. Last but not least, the survey (which included verifying pension records in 160 sample villages) did not find any evidence of major fraud in pension schemes. There are leakages here and there, for instance when post-office employees take a cut to disburse pensions, but nothing like the scams that plague many other forms of government expenditure. And the leakages, such as they are, can be dealt with quite easily.
The main insight from the survey was the basic soundness of pension schemes as a tool of social security and economic redistribution. Most of the recipients are, by any standard, deprived people who need social support — and indeed have a right to it. Aside from contributing to their economic security, pensions give them some dignity and bargaining power. The administrative costs are very low. Last but not least, the survey (which included verifying pension records in 160 sample villages) did not find any evidence of major fraud in pension schemes. There are leakages here and there, for instance when post-office employees take a cut to disburse pensions, but nothing like the scams that plague many other forms of government expenditure. And the leakages, such as they are, can be dealt with quite easily.
Having said this, pension schemes for widows and the elderly have five
major flaws as things stand: narrow coverage, bureaucratic procedures,
low pension amounts, irregular payments, and high collection costs.
To start with, the coverage of pension schemes is too narrow. According
to Central guidelines, social security pensions are meant for “below
poverty line” (BPL) families; financial support from the Central
government is restricted to this category. Some States have launched
their own schemes, with their own funds, to expand the coverage of
pensions beyond BPL families. But the bulk of pensioners are selected
from the BPL category. The unreliable and exclusionary nature of this
eligibility criterion is now well understood in other contexts.
In the context of pensions, it is all the more inappropriate, because
widows and the elderly are often extremely deprived even in relatively
well-off households. BPL targeting should be abolished in favour of a
universal or near-universal approach, whereby any widow or elderly
person who does not meet well-defined exclusion criteria (such as having
a government job) is eligible for a social security pension.
Second, application procedures tend to be very cumbersome. Numerous
supporting documents have to be produced, and it often takes years for
applications to wind their way up and down different layers of
administration — Gram Panchayat, Block, District, State and back. In
Latehar district (Jharkhand), we learnt from the Sub-Divisional
Magistrate that pension applications were being forwarded to the State
government at a snail’s pace simply because he had to sign each
application six times. With about 13,000 applications pending, that
meant 78,000 signatures, for this purpose alone. He was blindly signing
application forms even as he was talking to us, without, for all that,
making much of a dent in the backlog.
Third, the amounts of social security pensions are ridiculously low. The
Central contribution to old-age pensions has remained at an abysmal Rs.
200 per month since 2006 —an insult to the dignity of the elderly. Some
States top this up with their own resources, but even the topped-up
amounts are measly, except in a few States like Tamil Nadu where the
standard pension amount is now Rs. 1,000 per month. Pension amounts
should be increased without delay and indexed to the price level.
Fourth, pension payments are highly irregular in most States. Often,
pensioners have to wait for their pension for months, without having any
idea as to when the next payment will materialise. This defeats the
purpose of old-age pensions, which is to bring some security in people’s
lives. More than ten years have passed since the Supreme Court ordered
State governments to ensure that social security pensions are promptly
paid by the 7th of each month, but few States have acted on this.
Fifth, even when payments are relatively regular, collecting them is
often costly and tedious for old people with little mobility, education
and power. Going to the nearest bank and queuing up there for hours can
be an absolute ordeal for them.
Post offices are closer, but the convenience comes at a price — corrupt
post-office employees often expect an inducement. Alternative options
such as postal orders, business correspondents and cash payments pose
their own problems. The Central government’s odd insistence on
fast-tracking the transition to “UID-enabled” payments of social
security pensions (one of the least appropriate applications of this
problematic technology) is likely to be very disruptive — “UID-disabled”
may well turn out to be a more accurate term in this case.
Signs of change
All these problems are easy to fix. The main reason why it is not happening is that the people concerned count for so little. But this is changing: widows and the elderly have started agitating for their rights, with a little help from associations such as Ekal Nari Shakti Sangathan and Pension Parishad. Under public pressure or for other reasons, many States have started improving and expanding their pension schemes — Odisha, Tamil Nadu, Rajasthan, among others. Even Bihar and Jharkhand, the incorrigible laggards in such matters, are developing a serious interest in pension schemes.
All these problems are easy to fix. The main reason why it is not happening is that the people concerned count for so little. But this is changing: widows and the elderly have started agitating for their rights, with a little help from associations such as Ekal Nari Shakti Sangathan and Pension Parishad. Under public pressure or for other reasons, many States have started improving and expanding their pension schemes — Odisha, Tamil Nadu, Rajasthan, among others. Even Bihar and Jharkhand, the incorrigible laggards in such matters, are developing a serious interest in pension schemes.
Odisha, no paragon of good governance in general, presents an
interesting case of a State which has put in sustained effort to
strengthen pension schemes. Eligibility conditions have been relaxed and
the coverage of pensions has been extended well beyond the ambit of
Central guidelines. The lists of pension recipients are updated
regularly and posted on the internet. Pensioners have well-designed and
well-maintained passbooks with details of pension payments. Last but not
least, pensions are promptly paid in cash at the Gram Panchayat office
on the 15th of each month — even on August 15. This arrangement, very
convenient for pensioners, is strictly enforced and appears to work very
well.
The Central government, for its part, seems unable to get its act
together on this issue. The need to put social security pensions on a
sounder footing is well accepted in principle, and useful
recommendations for this purpose have been made by an expert committee.
However, little has been done to implement these recommendations — not
even raising the Central contribution to old-age pensions above the
paltry Rs. 200 per month. The “savage cuts” (as Union Minister Jairam
Ramesh called them) in social expenditure sought to be imposed by the
Finance Ministry are not going to help matters. The axe of fiscal
austerity weighs most heavily on the poor and powerless, including
destitute women and men who are expected to get by with Rs. 200 per
month even as prices go through the roof.
(Visiting Professor at the Dept. of Economics, Allahabad University)
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